Appointments can be cancelled by  clicking on the button labelled “Cancel” in the application menu bar near the top of the page. This will open a modal dialogue where you can confirm cancelling the appointment and select what notifications, if any, you would like to send to the customer.

By default, the customer will receive no notification that their appointment has been cancelled. To send a notification check the box labelled “Send Notification to Customer“. As always, the message containing text areas are automatically filled with a helpful default message that can be edited as needed.